Payment Policy

To reserve your event date and time, full payment is required at the time of booking. Your event is considered confirmed only after payment has been received. Because we reserve your date exclusively for your party, we are unable to hold dates without payment.

Cancellation Policy

We understand that plans can change. If you need to cancel your event, the following policy applies:

• Cancellations made at least 14 days (2 weeks) prior to the scheduled event date are eligible for a 50% refund of the total amount paid.

• Cancellations made less than 14 days before the event are non-refundable.

This policy is in place because materials, charms, chains, packaging, and other supplies are purchased, prepared, and customized specifically for your event well in advance. In addition, your event date is reserved exclusively for you, preventing us from accepting other bookings during that time.

We appreciate your understanding and support of our small business. If unforeseen circumstances arise, please contact us as soon as possible, and we will do our best to work with you whenever feasible.